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Salesforce + ColdSend

Sync ColdSend replies, bounces, and engagement events into Salesforce leads, contacts, opportunities, and tasks using ColdSend webhooks and a simple bridge.

CRMWebhook → Bridge → Salesforce REST APIUpdated Aug 15, 2026

What you get with Salesforce

Lead and contact syncWhen a lead replies, create or update a Salesforce lead or contact and log the reply as a task or note.
Opportunity creationCreate an opportunity when a prospect shows strong buying intent and associate it with the right account and contact.
Activity loggingLog sent emails, opens, clicks, bounces, and unsubscribes as tasks or custom activities against records.
Custom object supportMap ColdSend data to standard or custom Salesforce objects by routing events through your own bridge logic.

Setup in 4 steps

1
Create a ColdSend webhookIn ColdSend, go to Settings → Webhooks and create an endpoint that will receive reply, bounce, open, click, and unsubscribe events.
2
Choose your bridgePoint the webhook at Zapier, Make, n8n, or your own endpoint. This bridge transforms ColdSend payloads into Salesforce REST API calls.
3
Connect SalesforceAuthenticate to Salesforce through a connected app with OAuth, or via username/password + security token, then map ColdSend fields to Salesforce fields.
4
Map events to Salesforce objectsFor example: reply_received → create/update lead + opportunity + task; email_bounced → update email status; lead_unsubscribed → set do-not-email.

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